William Hill

Entry Level Field Technician, On The Job Training

Full Time   Training   Travel


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Entry Level Field Technician, On The Job Training
Reno, NV
Please apply online

Entry Level on the Job
Do you like to solve technology puzzles? Would you like On The Job Training to be able to do so? In the role of Field Operations Technician, you will be responsible for responding to and resolving technical issues at William Hill partner properties. You will respond to service calls and travel to various properties to repair or inspect equipment to help prevent potential problems.

What You Will Do:
Provide technical assistance to William Hill partner properties
Respond to service calls in a timely manner, updating tickets, liaising with Software Support/dispatch on progress
Travel to and from partner properties to identify, resolve or repair hardware/software problems
Maintain and troubleshoot network and/or physical problems with our systems
Install hardware/software following our design or installation specifications
Proactively inspect equipment to help prevent future service calls
Identify reoccurring issues, document and report to the Software Support team for testing
Explain and train software application procedures/instructions to sportsbook personnel
Perform other duties as required

What You Will Need:
Working in the service technician industry (casino/computer tech) would be an advantage
Experience working with power tools
Knowledge of Windows-based computers a plus
The ability to successfully complete a background check and drug screen

Physical Requirements:
Must be able to lift, carry, pull, push 100lbs.
Must be able to twist, bend or reach with no significant boundaries.
Must be able to squat or stoop with no significant boundaries.
Must be able to climb
Must be able to stand for extended periods of time
Must be able to write for extended periods of time
The position requires a significant amount of driving
Must be 21 years old with a valid driving license and clean driving record
The successful applicant may be exposed to sounds at 90 decibels
The successful applicant may be exposed to a smoke-filled environment
You must successfully complete a background and drug screen

Please apply online

 

Entry Level Field Technician, On The Job Training

Locations: Nevada (NV)