CoastHills Credit Union

1475 Member Services Officer 1 (Floating Teller)

Full Time   Travel


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1475 Member Services Officer 1 (Floating Teller)
Non-Exempt Employee Part-TimeClerical
1402 Spring Street, Paso Robles, CA 93446
Salary Range: $17.4300 Hourly Onwards
Please apply online

Under the general supervision of the Branch Manager at the assigned location, the Member Services Officer 1 is responsible for performing a wide range of basic banking transactions, assisting Credit Union members with their banking needs and effectively cross-selling products, services and solutions.  Promotes and maintains a positive image of the Credit Union.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position.  It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position.  Other duties may be assigned to meet business needs.
Provides services to members by performing banking transactions such as deposits, withdrawals, transfers and loan payments as directed by the Office Procedures Manual (OPM).
Prepares and processes transaction requests by telephone and mail.
Prepares authorized account charges.
Processes money orders, cashier’s checks and other services.
Actively explains, promotes and cross-sells Credit Union services, products, programs and investment opportunities.
Proactively responds to members’ inquiries and requests using product knowledge.
Assists members in completing forms and documents.
Resolves errors and member concerns in a timely manner.
Balances cash and coin accurately and maintains appropriate cash levels within limits.
Remains current on knowledge of Credit Union policies, procedures and services.
Performs duties as assigned by management and will be assigned to work at any branch.

Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience
Relevant customer service and/or cash handling experience in a retail or banking environment.

Knowledge
Within six months of employment:        
Successful completion of core competencies certification.
Knowledge of branch operational activities and basic understanding of lending practices and policies.
Knowledge of Board policies and Credit Union goals, organizational structure, policies, procedures (including OPM and Employee Handbook) and practices.
Completion of New Employee Training Program.

Other Skills and Abilities
Successful completion of pre-employment testing.
Ability to be bonded.
Operates a variety of office equipment and machines.
Ability to travel, attend, and participate in training and meetings at various locations.
Has access to reliable transportation to report to any branch location in a timely manner.

Please apply online

Affirmative Action/EEO Statement:
CoastHills Credit Union is an Equal Opportunity/Affirmative Action Employer.   All qualified applicants will receive consideration for employment, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Acknowledgement
This Job Description describes the essential responsibilities and qualifications of the position described.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.

1475 Member Services Officer 1 (Floating Teller)

Locations: California (CA)