Military-Civilian

---

PLEASE NOTE: You will need to register and create an account to apply online or send a resume. If you need help, please send an email to Lucy. If you already have an account, click here to login.

---

Title: Operations Manager

Company
Global Rescue is the world’s leading organization providing integrated travel risk and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.

Role overview
Global Rescue will be providing mandated travel risk, crisis management, response and evacuation services to travelers in various Caribbean locations. These services include field rescue, medical support and logistics, evacuations and repatriations and risk mitigation, processing and remediation of CV-19 positive travelers. Global Rescue will be establishing operations centers in the region to support active and ongoing cases. The operations centers will be operated by emergency medical technicians, nurses, doctors and certain security, law enforcement and intelligence specialists to provide required crisis management, response, medical and security services.

The person selected for this role will manage and maintain deployment capabilities in our operations center. You should be a team player, mission-oriented and an excellent multi-tasker, have great time management skills and enjoy helping find the right solutions for our members. You need to be technologically adept, able to learn and integrate new information quickly, and flexible and creative in thought process and problem-solving.

Responsibilities
Primary function is to plan, execute, and lead medical advisory, logistics, evacuation and repatriation operations. Subsets of that duty include asset development, protocol development, and maintaining a trained and ready force
Perform all necessary functions to effectively manage operations throughout the employee life cycle – hiring, mentoring, providing guidance, performance management, motivating
Integrate into Global Rescue’s other global operations centers, represent Global Rescue at the highest levels of host nation government and throughout the region
Manage relationships with local hospitals, clinics, medical transportation vendors and other partners
Develop and execute complex tactical plans; prepare for mass incident/response operations
Must have sufficient experience to integrate security experts into operations in support of all member requests
Build and implement budgets, expense reports and department financial management
Follow, build, and improve protocols and quality standards for business operations
Develop, implement, and manage training programs to maintain operational readiness
Manage the research and maintenance of operations and client databases
Travel domestically and internationally supporting current operations and business development

Qualifications
5+ years leading and managing sizable teams of medical and security personnel
Previous experience coordinating and executing medical evacuations required
Military experience preferred
Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements
Experience working and operating in foreign countries
Exceptional written and verbal communication

Location: Montego Bay, Jamaica
Compensation: Based on experience + Incentive + benefits

Please apply online