Military-Civilian

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Job Title: International Operations Manager
Job Type: Full-time
Location: Cape Canaveral, FL 32920 US (Primary)
Education: Bachelor's Degree
Please apply online

Job Description

Scope:
Under limited supervision, the International Operations Manager is responsible for the oversight and delivery of the international programs assigned to their direct reports, Program Managers, and their staff. Reports to the Director of International Program Operations.
All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which CHS is recognized.

Location: This position is based in Cape Canaveral Florida with travel to the Middle East.

Duties and Responsibilites:
Perform and/or provide direction and support for the following services:
Assists with oversight of the strategic vision for the programs.
Must exhibit organizational leadership and serve as a resource and mentor to assigned staff.
Assists with oversight, accountability and administrative responsibility for all designated international programs throughout the contract life-cycle.
Maintains involvement, communication, and a productive relationship in material client issues that could impact Comprehensive Health Services, Inc.’s status with the client.
Assists with the implementation and compliance of policies, guidelines and standard operating procedures for program activities, to ensure the achievement of financial and operational goals and to deliver “Best in Class” services.
Accountable for audit outcomes and any necessary plans for improvement resulting from audits.
Assists with budgetary responsibility for client profit and loss statement
Collaborates with corporate resources (HR, IT, Quality, Contracts, Logistics, Purchasing, Compliance, Finance, and Accounting) regarding company processes, policies, and procedures; and their responses to client requests.
Uses continuous quality improvement methods to identify performance gaps, develop innovative solutions and implement changes for program enhancement. Responsible for any changes to the client’s statement of work.
Coordinates, and monitors the service delivery of subcontracted vendors and suppliers to Corporate. to ensure that operational objectives are achieved with those subcontractors.
Coordinates corporate support functions so that they are appropriately introduced and assists the Program Managers as to which support functions are to be used.
Develops relationships with employers and their internal customers including human resources, security, environmental health and safety, healthcare vendors, consultants and other parties that effect business development efforts.
May lead weekly team meetings to ensure open, two-way communication at all times through Government organizational departments.
Helps ensure regulatory compliance is maintained to include CEUs and other mandatory training staff.
Monitors the financial performance, customer service, and quality outcomes of assigned contracts, adhering to contractual requirements and ensuring all service deliverables are met.
Reviews the billing process to ensure thorough, accurate, and timely processing.
Monitors the financial performance, customer service, and quality outcomes of assigned Program Managers, adhering to contractual requirements and ensuring all service deliverables are met.
Assists with business development opportunities
Reviews reports on operations with Program Managers on a regular basis to ensure contract performance and advises on all aspects of program operations with managers.
Develops and mentors team members from a careering perspective; ensuring annual appraisals are completed in a timely manner; goals and work plans are collaboratively (where applicable) and consistently implemented and executed; performance issues are addressed fairly and appropriately; consulting with management/corporate support as appropriate.
May lead or participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems and maintain a specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements.
Supports marketing/sales and Business Development objectives efforts as requested.
May deploy for up to 90 days, if required
May be asked to travel for client meetings, presentations, etc. Travel as required, both domestically and internationally.

Job Requirements

Qualifications:
Bachelor’s Degree required, preferably in business or healthcare administration.
5-7 years’ progressive administrative/management experience.
Excellent presentation, oral and written communication skills required with strong analytical and problem-solving skills.
Demonstrated skills in staff management, project management, and contract negotiation. Management experience should include financials, programs, data analysis, healthcare delivery, and personnel management.
Must have experience in successfully working with, and leading, integrated teams, and using current business management principles.
Must have experience and demonstrated ability in staff development and project management.
Proficiency with computer and common office equipment, as well as with MS Office products required.
Must be able to obtain and maintain an MRPT clearance

Preferred Qualifications:
Project Management Professional (PMP) Certification
Healthcare experience
Clinically licensed provider such as a Paramedic, RN, PA or NP with three or more years of experience as a provider and six months of clinical practice within the last year

Other Requirements:
May be assigned to other tasks as needed.
Performs duties in a safe manner. Follows the corporate safety policy.
Participates and supports safety meetings, training, and goals.
Ensures safe operating conditions within an area of responsibility.
Maintains a clean and orderly work area.

Physical Requirements:
Work involves sitting and standing for prolonged periods of time.
Must be confirmed by a medical examination to be “medically and dentally fit” in accordance with CHSi Medical Readiness Guidelines and Policies and/or as dictated by the Client
No conditions that would prevent the wear of personal protective equipment; including protective mask, ballistic helmet, body armor and chemical/biological protective garments or conditions that would prevent the capability of donning, lifting or carrying of up to 70 lbs. of referenced gear while running to a bunker or protected area in the face of perceived or imminent danger.
Able to communicate verbally and listen for constant surveillance of staff activities
Able to withstand desert-like, heat, and prone to dust storms
Work is normally performed in a typical interior/office work environment; travel in the Middle East is required by surface or air

Please apply online

Caliburn International is an Affirmative Action/Equal Opportunity Employer (EOE). Employment selection and related decisions are made without regard to race,