Configuration Management Specialist VA
Configuration Management Specialist
Location: Arlington, VA
Essential Functions and Job Responsibilities:
The candidate’s core responsibilities will include, but not to be limited to:
Participate in/attend Configuration Control Working Group (CCWG)
Process incidents and service request
Ensure Client conducts impact assessments
Ensure changes are implemented as approved
Prepare agendas and minutes for the client and coordinated meetings
Identify attributes that define all aspects of configuration items
Ensure configuration control is maintained for all approval stages
Ensure configuration items are completed with the requirements of its detail and/or design documentation
Record and report on configuration baselines associated with each item at any moment of time
Participate in configuration control board meetings as deemed necessary
Provide weekly status reports on Project/Configuration Management Support tasks
Incident Support and Service Request Support
The candidate shall be able to provide the following support:
Receive/retrieve incidents using Change Management and Remedy systems
Document any changes/update information on tickets
Provide/forward Remedy tickets to intended recipient(s) for action daily
The candidate shall be responsible for creating and managing the following client deliverables:
Change Requests Status Report (Weekly)
Open Tickets Report (Daily)
Enterprise Change Request Tool Status Report (Weekly)
Task Management Tool Data Collection Summary Report (As Requested)
Bachelor’s degree in Computer Science, Engineering, Mathematics, or closely related field with 5+ years of Configuration Management experience. An equivalent combination of education, certification, and relevant experience may be considered.
Must have experience preparing and developing technical and system documentation.
Excellent verbal and written communication skills, including excellent customer relationship skill sets.
U.S. Citizenship/Permanent Residency is required. Candidates selected must be able to successfully pass a client background investigation.
Additional Desired Qualifications:
Information Technology Infrastructure Library (ITIL) certification
Interested candidates please send resume via form below
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Planned Systems International provides our customers with value-added management consulting and information technology services that consistently deliver success, and we are recognized as a world-class provider of innovative solutions that benefit mankind. From Systems Lifecycle Support and Healthcare IT Solutions to Network and Desktop Solutions and e-Business, PSI is focused on making our clients’ businesses run smoother and better. With a highly trained technical staff, we apply state-of-the-art information technologies, the industry's most advanced methodologies, and broad-based support services to clients in U.S. Government agencies and the commercial sector.
PSI is an Equal Opportunity Employer.
All qualified candidates are encouraged to apply, including:
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
NOTE TO JOB SERVICE: VEVRAA Federal Contractor requesting priority referrals of Protected Veterans.