Full Time Travel
Title: Branch Manager
Locations: Orcutt, 1125 E Clark Ave, Santa Maria, CA 93455
Under general direction of the AVP Member Relations, in conjunction with SVP Business and Member Relations and VP Branch Operations, the Branch Manager is responsible for the management, direction of branch sales, services, and operations by coaching the branch employees’ activities towards attainment of Credit Union goals and providing maximum member benefit. The Branch Manager promotes and maintains a positive image of the Credit Union at all times.
Some responsibilities are;
Works in tandem with and under the direct supervision of the AVP Member Relations to ensure branch sales goals are being attained and that training and development of employees is actively pursued.
Plans, manages, directs, organizes and coordinates the sales and operational activities of the assigned branches, including cross selling, member service, quality, safety and security control.
Actively participates in various community organizations and events to promote the image of the Credit Union.
Regularly schedules and conducts branch meetings to inform employees of Credit Union goals, promotions, products, services, and activities and to encourage participation and open communication.
Responsible for the assurance of compliance as it relates to all branch operations functions so that branch audit results are within acceptable boundaries.
Responsible for ensuring appropriate branch general ledger accounts are kept in balance on a daily, weekly, monthly basis, and reporting any deficiencies to the Branch Operations Administrator.
Talks with employees and members, answers questions, addresses complaints, and resolves situations while using good judgment and protecting credit union interests.
Trains, directs, and supervises staff in the area of CUNA Mutual’s Lender Development Program by ensuring that the Five Action Steps and the mandatory quoting process of Guaranteed Asset Protection (GAP), Debt Cancellation, and Mechanical Breakdown Insurance (MBI) is being followed.
Knowledge and skills required;
Knowledge of branch operational activities and understanding of loan practices as would normally be acquired from three (3) or more years of increasingly responsible experience in a supervisory or managerial position within a financial institution or other related managerial experience that may be relevant to or of benefit in a managerial capacity.
Knowledge of board policies and Credit Union goals, organizational structure, policies, procedures (including Office Procedure Manual and Employee Handbook), and practices
Knowledge of Credit Union products, services, programs and promotions
Knowledge of Computer system/software (Episys, word processing, etc.) to effectively perform job
Ability to obtain a valid driver’s license and provide proof of insurance, as well as, ability to travel
Ability to be bonded
We offer great benefits including, very generous PTO, low premiums health insurance and 401k matching.
If you are motivated and team-oriented, here's your chance to work where every day is Another great day!
Please apply online
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Locations: California (CA)